Case study

Bristol Water meter upgrades

Carrying out reactive upgrades and repairs to water meters and related infrastructure, helping ensure accurate monitoring and long-term reliability across the region.

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Overview

We maintain a valued partnership with Bristol Water, which supplies fresh drinking water to over 1.2 million people across Bristol and the surrounding areas. We support their operations by attending callouts where additional resources are needed – from fixing water meters to burst mains - we’re on hand to help resolve problems quickly. 

They trust us to represent them professionally – arriving on time, fixing the issue, and informing their customers. It’s a partnership built on reliability, open communication and a shared commitment to keeping things running smoothly. 

The problem

Bristol Water manage many properties and assets across the region. With high volumes of incoming jobs, especially during busier periods, they sometimes need support to resolve every issue swiftly. Whether it’s a water meter fault or a mains supply issue, they must have reliable partners to maintain service standards.

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The solution & result

That’s where we come in. Our engineers and service team work closely with Bristol Water to manage overflow jobs and respond to issues on their behalf. 

Familiarity with their systems, team and standards makes for a seamless service that gives Bristol Water confidence to hand over jobs and know they’ll be handled to a high benchmark. That frees up their time and resources, while giving their customers the fast, dependable service they expect. 

 

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