Case study

Boston Tea Party multi-site maintenance support

Providing planned and reactive maintenance – including HVAC, electrical systems, general repairs, and ongoing facility support – across several sites in the Southwest.

B Corp logo

Overview

We've worked with with Boston Tea Party for over 3 years, supporting them in managing their properties across the South West. From urgent callouts to scheduled servicing, our engineers ensure their buildings run smoothly every day.

In fast-paced, customer-facing environments like cafés, delays can directly impact trade. That's why we focus on quick response times, effective communication, and solutions that minimise disruption. Our team's familiarity with each of their sites means we don't just show up; we arrive already knowing the layout, key systems, and expectations. It's this level of understanding that helps us deliver a consistently reliable service and reinforces a partnership based on trust. 

The problem

As a busy hospitality business operating multiple live sites across Bristol, Boston Tea Party needs their buildings to run without interruption. Downtime can lead to lost revenue and significant operational disruption. They needed a maintenance partner who understood this urgency and could respond quickly, reliably, and efficiently to any issues across their locations.

boston-tea-party

The solution & result

Our engineers are familiar with Boston Tea Party's sites, which means they can identify issues quickly and navigate systems efficiently. Whether it's a callout or routine service, we're able to respond fast and resolve issues with minimal disruption.

This level of familiarity gives BTP confidence that their sites are in safe hands. They know we'll turn up on time, communicate clearly, and keep things running smoothly - supporting their day-to-day operations without costly downtime.  

 

Connect with us

Looking for a building services quote in Bristol, Cardiff, or the Southwest? Complete the form and we’ll be in touch within 24 hours to understand your needs and arrange a no-cost site visit - with a detailed quote as part of the process.

Contact us